businesses today need to have work forces that are available and ‘on-demand’ from any location. A great customer experience usually generates repeat business.
NEC SL 2100 Smart Communication System |
- Web-Based Unified Communication Client
- VoIP Enabled
- Unified Messaging
- Music on Hold
- Mobility / BYOD / Remote Extension
- Auto Attendant
- Audio Conferencing
- Video Conferencing & Collaboration
- And more!
- Self-service options allow callers to easily get to the person or department they want to reach without going through an operator – if person is unavailable, they can leave a detailed message.
- A range of mobility options enable employees to stay connected and reachable from any location – on or off premises.
- Guests can customize services from guestroom messaging, wake-up calls and do not disturb plus have one-touch access to services they want.
- Employees can check guests’ real-time status and provide required service immediately.
- Customizable pre-recorded messages are played to callers, giving them the option to route themselves to the right department or leave a message for prescription refills, reducing the need for a receptionist to handle every call.
- Eliminate the expense of an answering service with email or external message notifications to appropriate personnel during off hours.